Privacy Policy
At La Roche-Posay, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors).
- Account Information: Username, password, and preferences when you create an account with us.
- Usage Information: Data about your browsing activity, including your IP address, device information, and pages visited on our website.
- Cookies: We use cookies to enhance your browsing experience and provide personalized content.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process your orders: We use your personal and payment information to complete transactions, ship products, and manage your account.
- To improve our services: We may analyze your interactions with our website to enhance our offerings and user experience.
- To communicate with you: We may send you order confirmations, shipping updates, marketing communications, and other information related to your purchases or promotions.
- To protect our business: We may use your information to prevent fraudulent transactions and ensure the security of our website and services.
3. Sharing Your Information
We value your privacy and will not share your personal information with third parties except in the following cases:
- Third-Party Service Providers: We may share your information with trusted partners, such as shipping carriers and payment processors, to fulfill your orders.
- Legal Requirements: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.
- Business Transfers: In the event of a business merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to improve your browsing experience and provide personalized content. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and provide targeted advertising.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly if cookies are disabled.
6. Your Rights and Choices
You have the right to:
- Access your information: You can request a copy of the personal data we hold about you.
- Update or correct your information: You can update your account details or contact us to correct any inaccuracies.
- Opt-out of marketing communications: You can unsubscribe from our newsletters or marketing emails by following the “unsubscribe” link in the emails.
- Request deletion: You can request to delete your account and personal data from our records (subject to legal retention requirements).
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: info@larochepoasy.com
📍 Address: 106 W Main St – P O Box 233, Gobles, MI 49055
📞 Phone: +1 269-668-4222